19. For any transfer that is booked and is subject to delay, the driver will wait for up to two hours from the original scheduled flight arrival time free of charge, after which the Passenger(s) will be deemed to have missed their transfer. In this circumstance no refund is available. Additional waiting time may be arranged by contacting Première Service in advance on the number provided on your email confirmation, at a cost of €20 per hour or part thereof, subject to availability. In the case of delays it is the responsibility of the Passenger(s) to contact Première Service on the number provided on the confirmation email; this should be done as soon as the Passenger becomes aware of the delay to their flight. If a transfer has been missed through delays, the Passenger(s) will be offered information for transportation on either the next available transfer service, subject to availability, to their destination or given alternatives such as local bus or train services.