Terms & Conditions

Off-piste skiing in Sainte Foy

Book With Confidence

We’ve updated our terms & conditions and this includes our new Covid-19 cancellation policy for all bookings, to give you peace of mind when planning your next skiing holiday with us.

In summary, if any of the below conditions are in place for the dates of your holiday or 7 days prior, we will offer you a 100% credit note for use within 24 months or a refund minus your deposit (we may be able to refund this if we are able to resell the property for the same dates):

  • FCO warning against travel to France or Savoie.
  • Government imposed quarantine period on return to the UK
  • Quarantine period imposed by the French authorities
  • Property is closed due to French Government restrictions

All guests must have comprehensive travel insurance in place for their holiday and we recommend this is booked at the same time as your holiday (see condition 3)

Our Covid-19 cancellation policy is supplemental to our booking terms & conditions which you should read carefully and in full. In the event of a cancellation of a booking arising out of or in connection with Covid-19, we shall not be liable to pay you any additional compensation (e.g travel, ski lessons, ski hire etc).

Click here to read and download our holiday terms & conditions

Holiday Terms & Conditions

By confirming a holiday booking with Première Neige, you accept you have read and understood the holiday terms & conditions as shown and agree to be bound by them.

Please take your time to read these terms in full. It is important that both parties understand the contractual relationship between Première Neige and The Client

All holiday bookings with Première Neige are subject to our Holiday Terms & Conditions. This includes holiday bookings via our subsidiary brands, Première Summer, Première Service, and Première Vélo. They are available for your information, and should be read in full prior to booking.

Restaurants with a view in Sainte Foy

Holiday Insurance

Part of our Terms & Conditions for your holiday is that you have adequate insurance. We’ve been keeping our ear to the ground to find out about available insurance policies in light of Covid 19. Some providers are offering medical insurance as we head towards our departure from the EU and we have no doubt more will become available. For some choices* you might like to visit:



MPI Insurance

Fogg Travel.

*Please note that we have no affiliation with any insurance company; our interests are only for your safety and cover.

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