Self-catered Accommodation Service

Our Self-catered Accommodation Service in Sainte Foy

Let us take care of the detail so you can take care of the fun!

The helpful extras make all the difference!

Our self-catered service is all about providing the seemingly small things that add up to make a big difference. We go the extra mile not only to offer pre-arrival advice and help, but also have an in resort concierge service for you to tap into as needed once you are settled in your accommodation.

Prior to your holiday in Sainte Foy

Our booking and concierge team have a wealth of knowledge about the mountains, Sainte Foy resort and the surrounding area. They can help arrange travel, lift passes, ski instruction and childcare at your request.

We will give you all the information to get you started along with hints and tips for a great holiday in Sainte Foy. The idea is that you are as independent as you want to be, but you know there is support if you need  it…. Relax  and enjoy your time in the mountains!

Premiere Neige Concierge in Sainte Foy

Once in Sainte Foy resort…

It’s good to know there is advice and help at hand. This is where our unique and helpful in resort concierge service shines.  They can help you with restaurant bookings, last minute off-piste guides & heliskiing, a special occasion, alternative winter activities, babysitting, massage/treatment services, food deliveries and more at your request.

You’ll also have exclusive access to our Première Neige DVD & book library throughout your stay.

We can also arrange additional Première Neige services for you during the week (at additional charge) including inter-resort transfers, housekeeping and additional towel or linen changes. Contact our team for more details.

see our concierge service
Premiere Neige Concierge in Sainte Foy
“The service from Première Neige was excellent; staff responded quickly and effectively”.

S. Hodgetts

What’s provided in our self-catered service

We know flexibility and independence is key, but also knowing help is at hand is paramount. We believe these things are important for you to have an exceptional holiday experience. We’ve provided below a summary of what you can expect in a Première Neige self-catered property.

  • An exceptional range of quality chalets and apartments to suit all party sizes

  • All self-catered accommodation is close to the slopes

  • Linen, and bath towels provided at your property

  • Beds made up pre-arrival

  • Firewood and kindling included in those properties with log fires

  • Welcome pack for your first night (tea, coffee, milk, dishwasher tablet, loo roll)

  • End of stay property clean*

  • Fully-equipped kitchen facilities to make self-catering a breeze

  • Bespoke pre-arrival booking service for lift passes and ski school lessons

  • In resort Concierge for booking ski guides, private tuition and restaurant reservations and more.

  • Complimentary baby equipment including cots, high chairs, stair gates (pre-booking required)

  • Access to Première Neige in-resort services such as inter-resort transfers, bespoke childcare and spa treatments and massages

  • Chambermaid Service: Additional housekeeping from Mon to Fri (subject to availability), €25 per hour for a minimum of 2 hours each day (TVA not included).

  • Access to our Première Neige DVD & book library

*We kindly request that guest’s remove all rubbish & recycling, start the dishwasher, and report any damage or breakages prior to departure. An excess cleaning charge will be added to your account in the event that the property is left in an unsatisfactory condition.

Don’t Forget…

So, you’ve got your accommodation booked, the ski lessons and equipment hire, even taken advantage of our pre-arrival discounted ski passes, but what happens when you first arrive?

Yes, we take care of the easily forgotten first night essentials, but you may want to think about getting the main shopping for the week out of the way; or perhaps you’re wondering what you’re going to feed the family or friends on the first evening.

Here’s some useful information to help you get off to a great start:

  • Huski provide a food delivery service – useful both on first night and if you want to take a break on catering mid-week, but don’t want to leave the cosy warmth of your self-catered accommodation.

  • Supermarkets – there are 2 large ones in Bourg St Maurice, you can find out about ordering online and their opening times by visiting them here:

    Super U – Bourg St Maurice | Intermarché – Bourg St Maurice

  • There are also 2 mini-markets in Sainte Foy resort. Find out more details by viewing our Resort PDF where their location is marked.

Huski food delivery in Sainte Foy

Our Self Catered Service

Find out more – watch the video.

Best Ski Tour Operator award from The Telegraph

Read the news blog ‘Best Ski Tour Operator

Accommodation excellently equipped

The service was excellent. The impression I had was that Première Neige valued its customers. The accommodation (self -catering) was excellently equipped.

S. Hodgetts

5.0
2018-08-05T10:24:29+00:00

S. Hodgetts

The service was excellent. The impression I had was that Première Neige valued its customers. The accommodation (self -catering) was excellently equipped.

service of the highest order

The level of service we received throughout our stay was of the highest order. Nothing was ever too much trouble for your team, who were always polite, very accommodating and friendly. It was a truly memorable experience, and one we now intend to repeat.

Mark S

5.0
2018-08-05T10:26:03+00:00

Mark S

The level of service we received throughout our stay was of the highest order. Nothing was ever too much trouble for your team, who were always polite, very accommodating and friendly. It was a truly memorable experience, and one we now intend to repeat.

All of the staff have been amazing!

I have been blown away by the outstanding level of service I've received from Première Neige. From my initial enquiries to after-sales queries right through to the chalet experience and childcare, all of the staff have been amazing! I honestly never thought I'd come across this level of service from a ski holiday/chalet company.

C. Peigne

5.0
2018-08-05T10:27:38+00:00

C. Peigne

I have been blown away by the outstanding level of service I've received from Première Neige. From my initial enquiries to after-sales queries right through to the chalet experience and childcare, all of the staff have been amazing! I honestly never thought I'd come across this level of service from a ski holiday/chalet company.
5
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