Our Self-catered Accommodation Service in Sainte Foy

Let us take care of the detail so you can take care of the fun!

Premiere Neige Concierge in Sainte Foy

The helpful extras make all the difference

Our self-catered service is all about providing the seemingly small things that add up to make a big difference. We go the extra mile not only to offer pre-arrival advice and help, but also have an in resort concierge service for you to tap into as needed once you are settled in your accommodation.

Prior to your holiday in Sainte Foy

Our booking and concierge team have a wealth of knowledge about the mountains, Sainte Foy resort and the surrounding area. They can help arrange travel, lift passes, ski instruction and childcare at your request.

We will give you all the information to get you started along with hints and tips for a great holiday in Sainte Foy. The idea is that you are as independent as you want to be, but you know there is support if you need  it…. Relax  and enjoy your time in the mountains!

Once in Sainte Foy resort…

It’s good to know there is advice and help at hand. This is where our unique and helpful in resort concierge service shines. They can help you with restaurant bookings, last minute off-piste guides & heliskiing, a special occasion, alternative winter activities, babysitting, massage/treatment services, food deliveries and more at your request.

We can also arrange additional Première Neige services for you during the week (at additional charge) including inter-resort transfers, housekeeping and additional towel or linen changes. Contact our team for more details.

Huski food delivery in Sainte Foy

Don’t Forget…

So, you’ve got your accommodation booked, the ski lessons and equipment hire, even taken advantage of our pre-arrival ski pass collection service, but what happens when you first arrive?

Yes, we take care of the easily forgotten first night essentials, but you may want to think about getting the main shopping for the week out of the way; or perhaps you’re wondering what you’re going to feed the family or friends on the first evening.

Here’s some useful information to help you get off to a great start:

Luxury self-catered chalet Rayas in Sainte Foy

What’s provided in our self-catered service

We know flexibility and independence is key, but also knowing help is at hand is paramount. We believe these things are important for you to have an exceptional holiday experience. We’ve provided below a summary of what you can expect in a Première Neige self-catered property.

  • An exceptional range of quality chalets and apartments to suit all party sizes

  • All self-catered accommodation is close to the slopes

  • Linen, and bath towels provided at your property

  • Hairdryer provided in each property

  • Beds made up pre-arrival

  • Firewood and kindling included in those properties with log fires

  • Starter pack for your first night (tea, coffee, milk, dishwasher tablet, loo roll)

  • End of stay property clean*

  • Fully-equipped kitchen facilities to make self-catering a breeze

  • Bespoke pre-arrival booking service for lift passes and ski school lessons

  • Concierge service for booking ski guides, private tuition and restaurant reservations and more.

  • Complimentary baby equipment including cots, high chairs, stair gates (pre-booking required)

  • Access to Première Neige in-resort services such as inter-resort transfers, bespoke childcare and spa treatments and massages

  • Chambermaid Service: Additional housekeeping from Mon to Fri (subject to availability), €35 per hour for a minimum of 2 hours each day (TVA not included).

  • Check-in is from 4pm and check-out is at 10am

  • Local Taxe de Séjour is payable per person per night for guests aged 18 and over and is payable via our booking portal.

*We kindly request that guest’s remove all rubbish & recycling, start the dishwasher, and report any damage or breakages prior to departure. An excess cleaning charge will be added to your account in the event that the property is left in an unsatisfactory condition.

Our Self-Catered Service

Find out more – watch the video.

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