6. Circumstances Outside of Our Control – Force Majeure
Circumstances Outside of Our Control means any circumstance not within our reasonable control including, without limitation: (i) acts of God, flood, drought, earthquake or other natural disaster; (ii) epidemic or pandemic; Covid-19 or any disease caused by a new strain of coronavirus; significant risks to human health such as the outbreak of serious disease; (iii) terrorist attack, civil war, civil commotion or riots; war; threat of or preparation for war; armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (iv) nuclear, chemical or biological contamination or sonic boom; (v) any act, law or action taken by, or any guidance issued by, a government or other national or local public authority, public health authority or other national or local authority including port or river authorities; and (vi) collapse of buildings, fire, explosion or accident.
This is also applicable to the cancellation of Ski Safaris or transfers where the roads have been damaged, closed or deemed unsafe by local authorities; or vehicles unavailable or unsafe.
Brexit Implications: please note that there could be unforeseeable consequences to our business due to employment regulations and certain travel arrangements may be affected as a result of the United Kingdom’s decision to leave the European Union. This could include Visa requirements, an unavailability of certain flight routes, access to certain ports and airports etc. Please rest assured that this is something we will continue to monitor. However, since this is something which is completely unprecedented and outside of our control we will not be held liable or cover any costs involved in the alteration to any travel costs or visa requirements.
If through Circumstances Outside of Our Control, Première Neige is prevented, hindered or delayed in or from performing any of its obligations under these Booking Terms & Conditions it shall not be in breach of these Booking Terms & Conditions or otherwise liable for any such failure or delay in the performance of its obligations.
Première Neige will, as soon as reasonably practicable after the start of the Circumstance(s) Outside of Our Control, notify you of the event and the effect on its ability to perform any of its obligations under these Booking Terms & Conditions. If due to Circumstance(s) Outside of Our Control Première Neige is forced to cancel your booking, you may elect to: (a) accept an equivalent or superior accommodation from us (if such accommodation is available); or (b) accept an accommodation of a lower standard to that booked together with a refund of the difference in price from us (if such accommodation is available); or (c) accept a credit voucher in the total sum of all monies already paid to us for your holiday, by you; or (d) request a refund of monies paid minus the non-refundable deposit. We shall have no other liability to you or any of your party for any of your travel plans whatsoever.