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How to Book Your Ski Holiday in Sainte Foy
quick accommodation finder

How to Book your Ski Holiday in Sainte Foy

Easy online booking process & helpful booking team

Whether you’re looking for a catered or self-catered ski holiday in Sainte Foy, our online booking system and friendly, helpful and extremely knowledgeable staff are on hand to ensure your winter holiday exceeds your expectations.

Choosing your Accommodation

Before choosing your accommodation you may wish to glance at our Catered service and Self-catered service pages to find out what’s on offer in our catered and self-catered properties

Step 1: Choose Your Accommodation Type & Dates

Visit our Accommodation finder page for the following options:

Search By Accommodation Type:

If you already know your preferred holiday type: Catered or Self-catered, you can see all the accommodation listed including Saturday and Sunday arrival dates for each property.

Search By Date:

If you already know your preferred holiday dates, choose the date picker option as you will be able to see everything which is available for your dates.

Search By Chalet:

If you know the chalet or apartment you are interested in this option will allow you to find it easily.

Search by browsing our chalet Tiles

If you are unsure and wish to browse our chalets you can do so via a concise chart of tiles in the following categories:

The chalets all have availability charts attached to them and a ‘Book Now’ or ‘Enquire Now‘ facility.

Don’t forget to consider our Offers page:

Perhaps you’re looking for a ski holiday offer? We may well have an offer running to suit your group size and dates, so it’s worth checking out our Special Offers Page and Liking Us on Facebook to keep up-to-date with new promotions.

Merlo Chalet in Le Miroir, Ste Foy

Step 2: Book Online Now or Request a Quotation

You can ‘book now‘ from each property page or by using the search facilities mentioned above. However, we understand that sometimes it’s just easier to speak to someone in person to discover further details on each property, resort information, what’s included, etc. We pride ourselves on tailor-making ski holidays based on our clients’ wants and needs, so please feel free to get in touch to receive your personalised quotation.

  • Call our Sales Team – +44 (0)131 510 2525
  • Email – snow@premiere-neige.com
  • Booking Enquiry Form – Use the ‘Enquire Now’ button on the property page of your preferred chalet or apartment, and we’ll get right back to you. Alternatively fill in a general Booking Enquiry Form
  • LiveChat – You can also click on our free LiveChat logo at the bottom of any page to connect live with a member of our Sales Team, for an instant quotation.
Merlo Chalet in Le Miroir, Ste Foy

Step 3: Booking Your Ski Holiday – Deposit Payments

Once you have decided upon the perfect accommodation for you, it’s really easy to secure your ski holiday:

To book your holiday, a deposit of 25% (or a minimum of £300, whichever is greater) of the accommodation cost is required, with the remaining balance payable 8 weeks prior to your holiday start date. For reservations made within 8 weeks of arrival, payment will be required in full at the time of booking.

Book Instantly Online

Know which property you’d like to book? Fantastic! We have a ‘book now’ button on every property page which leads to a secure payment portal so that you can book any time of the day or night. Card types accepted are Visa, Mastercard and American Express.

Bank Transfer

Should you wish to make a bank transfer, please call or email us to confirm you would like to secure your property. We can then provide you with our bank details and will provisionally hold the property whilst we await for the payment to be received.

Call us to Pay by Card

We accept payment via credit or debit card on +44 (0)131 510 2525.

Merlo Chalet in Le Miroir, Ste Foy

Once You’ve Booked Your Premiere Neige Ski Holiday in Sainte Foy

Now that you’ve chosen your dream accommodation for your holiday in Sainte Foy with Première Neige, what happens next?

Confirmation Of Your Booking

Once your deposit payment has been received, you will receive a confirmation of your reservation via email, which also contains your unique client login details.  These details will enable you log in to your client portal, accept our booking terms and conditions, and to manage all aspects of your booking going forward.

The property is now secured for your stay with Première Neige, and your holiday balance is payable 8 weeks pre-arrival. (For bookings made within 8 weeks of arrival, payment is required in full upon booking)

Marquise Luxury catered chalet in Sainte Foy

What Happens Next?

You should log in to your client portal upon receipt of your login credentials. Please check the details of your reservation and advise us immediately if any amendments are required.

Your client portal provides access for you to manage your booking, including:

  • completing your party details (including any dietary requirements for catered bookings)
  • booking transfers & childcare services
  • pre-booking discounted lift passes & equipment hire
  • pre-booking ski school
  • massage, food delivery services, travel insurance and more…
  • management of your payments and final holiday balance

Popular services such as transfers, childcare and ski school should be booked as a priority to avoid disappointment.

Merlo Chalet in Le Miroir, Ste Foy

Additional extras for your holiday in Sainte Foy

Our team are on-hand to help you book additional services like Ski Lessons, Equipment Hire, Childcare, Ski Passes, etc. We highly recommend you do this early, especially in peak weeks.

Pick & Mix Your Holiday Extras

When you book a Premiere Neige Ski holiday, our friendly Sales Team and in-resort Concierge Team will be in close contact with you, to help to book your airport transfers, childcare, ski school and arrange ski passes and ski hire ready for your arrival in resort!

All other extras are really easy to add on too, such as, inter-resort transfers and additional mountain excursions and experiences, such as husky sledding.

Transfer Bookings

Due to the popularity of our transfer service, we highly recommend you book these in as soon as you have booked your accommodation & travel. Full payment is required upon booking to secure these services.

Shared and private transfers are priced in Sterling, and can be paid for by bank transfer or by calling us to pay by card, as with accommodation.

Childcare Bookings

For full details and pricing on the Sainte Foy kids club and private nanny service, see our Childcare page.

Merlo Chalet in Le Miroir, Ste Foy

Frequently Asked Questions

Below we have compiled a list of commonly asked questions regarding booking a Première Neige holiday, as well as links to some additional material which we hope you will find useful. If you cannot find the answer to your question please don’t hesitate to contact us.

Local “Taxe de Séjour” is payable on all bookings. This is a french tourist tax payable by all guests over 18yrs and over, and is charged at 1€ per adult per night. This is payable as part of your in resort bill. We are legally obliged to collect this from all eligible guests and pass this directly to the local commune.

Optional in-resort services such as inter-resort transfers & babysitting etc. are payable prior to departure as part of your end of stay bill, and can be settled with our Concierge before you leave resort.

We are able to accept payment in Euros for any aspect of your holiday, including local purchases such as lift passes and welcome hamper items, which are payable in Euros as standard. Please contact our Sales Team beforehand for our daily exchange rate.

If you find anything wrong in your holiday documentation, or if you just wish to change something about your holiday, contact our Sales Team, who will be happy to make the necessary amendments, and to discuss further the changes that you may require.

As a returning client, we will be delighted to offer you up to 10% off the cost of your holiday accommodation. This applies to all holiday weeks, with the exception of Half Term & New Year, where a 5% discount is available. Simply quote your previous reservation details on booking.

Childcare, Transfers, and Ski School should be booked as soon as possible – especially around school holiday dates, where these services are extremely popular, and subject to availability.

Lift passes, equipment hire and pre-arrival shopping with our partners at Huski etc. can all be ordered through our convenient Online Client Portal, so that these are all ready for your arrival in Sainte Foy.

If you need to cancel your holiday, please contact our Sales Team as soon as possible. Our cancellation policy is clearly defined in our Holiday Terms & Conditions, which should be read in full, prior to confirming your booking.

Première Neige strongly recommends that all guests are adequately insured for their holiday, to cover cancellation or curtailment, in addition to any winter sports activities that they may choose to undertake during their holiday in Sainte Foy.

winter paradise awaits…

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