Première Neige

Booking your Winter Ski or Snowboard Holidays

Your Personalised Quotation

To discuss your holiday requirement and for your personalised quotation please email our sales team or call us on the following numbers:
UK: +44 (0)870 383 1000
UK: + 44 (0)131 202 7055
UK:+ 44 (0)20 7078 9580
FR: +33 (0)4 79 06 30 55

Booking Your Accommodation

Once you have decided which catered chalet or self-catered chalet/apartment you would like, just let your sales representative know either by email or phone. From this point, the booking process is as follows:

Deposit
To secure self-catered bookings we require a deposit of £100 per person (minimum of £300 per week).
To secure catered bookings we require a deposit of £200 per person.
If your booking is within 10 weeks of arrival we require payment in full.
Please note that childcare and transfer payments are due in full upon booking (see below for how to make payments).
Confirmation of Deposit
Once we have received your deposit we will confirm this by email. Please note that cheques and bank transfers may take a little longer to process and confirm.
Remaining Balance Payment
At 10 weeks prior to your holiday start date, any remaining balance needs to be settled. We will get in touch to let you know the amount to be settled.
Confirmation of Remaining Balance Payment
Once we have received your remaining balance payment we will send you a confirmation email. At this point you have paid for your holiday in full. Please note that cheques and bank transfers may take a little longer to process and confirm.
Please note that in order for your booking to be fully confirmed we must have received payment in full for all invoices as well as your completed online booking form.
How to Make Payments
UK or French cheque payable to Première Neige Ltd.
UK or French bank transfer.
UK or French debit card.
Visa or Mastercard credit card. There is a 2% bank charge on credit cards. This fee is waived on deposits.
If you wish to make a Euro payment, please contact us for the amount using our exchange rate.
Paying for Childcare
Créche and private nanny payments should be made to Première Service Ltd. For full details see the 'families and childcare' section of our website.

Final Arrangements

Once your booking is confirmed, we will send you an online confirmation form. Here you will be able to book your lift passes, welcome hampers, bread and newspaper deliveries, and even Birthday cakes. To view the full list of pre-arrival services, click here.

You will also find links through to our equipment hire partners, Ski Set where Premiere Neige client receive a discount of up to 40%. You will also find a link through to Sainte Foy's ski schools to assist in booking your lessons.

Travel

There are various ways to travel to Sainte Foy. We are able to book flights and transfers on your behalf. Please see our 'Getting to Sainte Foy' section for full details.

Arrival

Please note that check-in time to our properties is 16:00.

Local Taxe de Séjour

Taxe de Séjour is a local tax set by the Mairie which we are obliged by French law to collect at the time of your stay. It is charged on all furnished holiday accommodation for all people over the age of 13 years. This is typically priced at approximately 0.30€ per person, per night, and is included in the rental price of any Premiere Neige accommodation.

During Your Stay

If you have any questions at all during your stay, our Concierge team is on hand to help and is located in the centre of Sainte Foy.

Departure

Please note that check-out time from our properties is 10:00.

UK Bank Transfers

UK (Sterling)

Royal Bank of Scotland - Première Neige

Sort Code: 83-18-24
Account No: 00610556
IBAN GB43 RBOS 8318 2400 6105 56
BIC RBOS GB 2L

Royal Bank of Scotland - Première Service

Sort Code: 83-18-24
Account No: 00663110
IBAN GB43 RBOS 8318 2400 6631 10
BIC RBOS GB 2L

FR Bank Transfers

France (Euros)

Credit Agricole Bank

RIB: 18106/ 00810/ 95786104050/ 71
TVA No: FR04 444 404 495
Siren: 444 404 495
IBAN: FR76 1810 6008 1095 7861 0405 071
BIC: AGRIFRPP881

Rates and Forms

Euro Rates

If you wish to make a payment in Euro's, please contact us for our exchange rate on the day of payment.

Booking Form

Download the booking form

TOPP: Total Payment Protection Policy cover

We are one of the few operators in Sainte Foy resort to offer financial protection.

Total Payment Protection (topp) Policy cover: In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 and the Civil Aviation (Air Travel Organiser's Licensing) Regulations 1995 an insurance policy has been arranged with Travel and General Insurance Company plc to protect customers' prepayments paid in respect of: flight inclusive packages commencing and returning to the UK; non-flight inclusive packages commencing and returning to the UK; the ground handling aspects of packages where the customer is responsible for arranging travel to the destination; accommodation only holidays; inbound business to the UK offered in this brochure/literature/document/on this website (subject to the terms of the insurance policy), for: a refund of such prepayments if customers have not yet travelled, or making arrangements to enable the holiday to continue if customers have already travelled, or repatriation of customers to the UK in the unlikely event of our financial failure.
Topp Protected Logo

Première Catered

Catered booking deposits:
We require a deposit of £200pp to secure your booking. The balance is not due until 10 weeks before arrival.

Catered booking discounts:
Children from 7 to 12 yrs receive a discount of £50 each off the adult price. (Age at booking)
Children from 3 to 6 yrs receive a discount of £150 each off the adult price. (Age at booking)
Infants under 3 yrs in their own bed recieve a discount of 1/3 off the adult price. (Age at booking)
Infants under 3 yrs who share their parents' room in a cot are FREE. (This applies to fully occupied chalets only.)
Empty beds and any additional beds in the property (to be occupied by children only) receive a discount of 1/3 off the adult price.

Please get in touch to discover our range of exciting summer rental properties in Sainte Foy.

All prices displayed are £s.

Saturday changeover - Price is based on sole occupancy, discounts applicable

Name	Sleeps	11 Dec	20 Dec	27 Dec	03 Jan	08 Jan	15 Jan	22 Jan	29 Jan	05 Feb	12 Feb	19 Feb	26 Feb	05 Mar	12 Mar	19 Mar	26 Mar	02 Apr	09 Apr	16 Apr	23 Apr
		Low	High	Peak	Low	Low	Low	Low	Low	Low	High	Peak	Mid	Mid	Low	Low	Low	Mid	High	Low	Low
Chalet Helene	8	600	900	-	-	-	750	-	-	-	-	-	850	-	-	800	-	900	900	750	600
The South Face	10	650	955	1,295	795	775	775	775	775	795	955	1,295	895	895	825	825	895	955	955	775	650

Sunday changeover - Price is based on sole occupancy, discounts applicable

Name	Sleeps	12 Dec	19 Dec	26 Dec	02 Jan	09 Jan	16 Jan	23 Jan	30 Jan	06 Feb	13 Feb	20 Feb	27 Feb	06 Mar	13 Mar	20 Mar	27 Mar	03 Apr	10 Apr	17 Apr	24 Apr
		Low	High	Peak	Low	Low	Low	Low	Low	Low	High	Peak	Mid	Mid	Low	Low	Low	Mid	High	Low	Low
Chalet Alexandria	8	-	-	1,295	-	775	775	-	775	795	955	-	895	895	825	825	-	955	955	775	650
Chalet Rocher	8	715	925	-	-	-	715	715	-	-	925	-	860	-	785	785	785	925	925	735	715
Chalet Victoria	8	715	-	-	735	-	-	-	-	735	925	1,285	860	835	785	-	-	925	925	735	715
Chalet & Apt Rocher	14	715	925	-	-	-	715	715	-	-	925	-	860	-	785	785	785	925	925	735	715
The Peak	14	630	1,155	1,395	875	812	812	812	812	875	1,155	1,395	945	945	910	910	945	1,155	1,155	805

Première Self-Catered

Self-Catered booking deposits:
We require a deposit of £100pp to secure your booking (Minimum of £300 deposit). The balance is not due until 10 weeks before arrival.

The following accommodation is available for summer rentals: Chalet and Apartment Ambiance; Chalet and Apartment Corsano; Chalet and Apartment Etoile des Neiges; Apartment Genepi; Apartment La Sassiere; Apartment Louchelle; Apartment Marmotte; Apartment Le Petit Paradis; Apartment Andree; Apartment Arnica; Apartment Glacon; Apartment Perce Neige; Chalet Helene; Apartment Amelie; Chalet Victoria; Chalet Alexandria; Chalet Etoile de Foret; Apartment Vue des Montagnes.