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Premiere Neige are now hiring winter 2014/2015 staffExperienced Drivers and handymenConcierge StaffService staffTeam Spirit amongst StaffQualified Nannies

Job Roles


Chalet Chef

Chalet Host

Maintenance Person (Skilled)

Driver/Handyman

Childcare Manager

Childcare Assistant

Housekeeping Manager

Housekeeper

Spa Therapist / Housekeeper

Assistant Resort Manager

Concierge

Sports' Therapist / Masseuse


Jobs at Premiere Neige

Working With Us

Applying to work with us for the 2014/15 Winter Season is easy...

Simply fill in the application form by clicking on the 'Apply Now' Button below.

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Winter seasonal jobs with some fun thrown in

Minimum Requirements For All Roles

You must have each of the below:

  • British bank account
  • Permanent UK National Insurance number
  • European Passport

Please note that we cannot accept applicants with working holiday visas

Staff enjoying the ski and snowboard slopes of Sainte Foy

Contact Our HR Team

If you are interested in receiving details about any future vacancies or for any other recruitment query, please contact us on: job@premiere-neige.com.

Jobs With Première Neige

Recruitment For Winter 2014/15

We recruit staff who have a 'can do' work ethic & who understand the importance of fulfilling the needs of our valued clients

Our staff deliver every aspect of our service, from collecting children from ski school to preparing a delicious evening meal. For this reason, we are looking for people with an exceptional level of customer service and professionalism. We are looking for independent, mature people who have a good work ethic, an understanding of the hospitality industry and who enjoy leading an active lifestyle.

Sainte Foy is a family oriented resort, so it ideally suits people who know how to make their own fun and are looking for a good balance between work and play. From our staff, we expect a commitment to fulfilling their job and a great attitude towards their colleagues and our clients. In return we offer an excellent package and the opportunity to live in a beautiful Alpine resort.


Job Descriptions

Trained chefs in Premiere Neige holiday chalets

Experienced Chalet Chef

We are looking qualified & passionate Chefs with creative flair for our Catered Chalets to come and join our team out in the Alps. Our chalets are luxurious properties, and with returning guests each year, the Premiere Neige food and service are renowned within Sainte Foy. Premiere Neige Chefs are an extremely important part of the catering service that we offer and this is a great opportunity for you to create fantastic menus in your own kitchen. You'll be responsible for creating your own breakfast, cakes in the afternoon and then canapés and a four to five course evening menu. For the younger guests in your chalet you'll be cooking a two course high tea for them. Between morning service and coming back for the evening you'll be able to enjoy some well-earned time on the mountain with your lift pass and ski/board hire!

Along with the responsibilty of catering for Premiere Neige guests, there will be a required amount of weekly paperwork to include Chalet Accounts, food ordering and Health and Safety paperwork, so the candidate must be able to include these into the weekly role. You will work closely with a Host that will look after the front of house but you will also be a main part of the guests' holiday so personable and presentable chefs are important. We're looking for professional, team orientated people who are reliable and have a can do attitude. Ideally you'll hold a recognised catering qualification such as NVQ or City & Guild Chef Qualification or have built up extensive work experience in kitchens.

Responsibilities and Duties Include (but are not restricted to):

  • Meeting and greeting guests on arrival and helping them with any queries, general questions and activity or restaurant bookings
  • Creating a weekly menu to include breakfast, afternoon tea and a 4 course evening meal 6 days a week.
  • Creating homemade canapés and petit fours to be served before and after dinner.
  • Plating, presenting and serving food to a restaurant standard.
  • Carrying out a weekly stock take and food order within a given budget
  • Maintaining all health, safety and hygiene regulations
  • Cleaning the kitchen, and where necessary, other areas, to a high standard
  • Working with a chalet host to ensure the highest standards of cleanliness and service
  • Being responsible for the immediate reporting and resolution of all relevant maintenance problems
  • Liaising with the resort management to ensure standards of guest satisfaction and staff discipline are met

The Ideal Candidate:

  • Is flexible, reliable and can work autonomously
  • Has experience of cooking for groups of up to 20 people
  • Can plan menus, taking into consideration children and guests with specific dietary requirements
  • Can manage a catering budget and order accordingly
  • Has a good understanding of H & S and a food hygiene qualification
  • Has an open, friendly and outgoing personality
  • Is available to work from approximately the beginning of December until the end of April, however we will consider applicants who can only work part of the season

Chalet hosts must have exceptional customer service skills & understand the wants & needs of all chalet guests

Chalet Host

We are looking for chalet hosts to work alongside our chalet chefs, helping to provide a very high level of customer service. Your role will involve cleaning your chalet, serving breakfast and dinner and acting as a host for your guests. It is essential that you are a people-person as we want you to interact with clients and ensure their holiday is perfect. Previous hospitality experience is important, as we have high levels of service and we will expect you to be knowledgeable about the food and wine that you are serving. For those interested in cooking, there may be the opportunity to receive some culinary training so you can act as a relief chalet chef when necessary.

Responsibilities and Duties Include (but are not restricted to):

  • Meeting and greeting guests on arrival and helping them to settle into the chalet and resort
  • Liaising with concierge to make bookings and reservations
  • Assisting a chalet chef in providing a luxury catered service, 6 days a week, including basic food preparation, laying the table, serving and clearing
  • Ensuring that the chalet is immaculate for the guest's arrival, as well as cleaning the chalet on a daily basis to a high standard
  • Being responsible for the immediate reporting and resolution of all maintenance problems
  • Checking guests into the chalet and helping guests with any queries, general questions and activity or restaurant bookings
  • Being available to assist in other areas of the resort when required
  • Keeping the areas surrounding the properties clean and free from ice and snow

The Ideal Candidate:

  • Is flexible, reliable and can work autonomously
  • Has extensive cleaning experience, ideally within a similar role
  • Has excellent communication skills
  • Really enjoys meeting and interacting with loads of different types of people
  • Has good attention to detail and the hard working nature that is required to deliver a superior level of cleanliness
  • Has previous hospitality experience, especially table service or housekeeping
  • Is available to work from the beginning of December until the end of April, however, we will consider applicants who can only work part of the season

Maintenance Team members must be able to execute a variety of tasks in resort, to maintain our high standards

Maintenance Person (Skilled)

Our Maintenance Team maintain all the company's properties under the charge of our Maintenance Manager. This role ideally suits someone who enjoys working independently, loves an active lifestyle and thrives on a varied daily routine and joblist. As we have over 30 properties, there's a huge variety of tasks that can arise, so you need to be flexible and willing to rush to a property to deal with an emergency. Trade skills are a definite advantage, as some tasks involve plumbing, electrics and carpentry, but a practical nature and basic skills will also be useful.


Responsibilities and Duties Include (but are not restricted to):

  • Maintenance of all Première Neige properties
  • Maintenance of all Première Neige vehicles
  • Maintenance around the resort of Sainte Foy, including snow clearing and basic landscaping
  • Cleaning and organisation of storage garages and vehicles
  • Local transfers and deliveries when required
  • Completing daily timesheets and basic paperwork
  • Reporting to and assisting the Maintenance Manager

The Ideal Candidate:

  • Has trade experience e.g. plumbing, carpentry, electrician, building, mechanics
  • Is flexible, reliable and can work autonomously
  • Is trained in using a variety of machinery: ideally including drop saws, chain saws and snow blowers
  • Has at least 3 years of driving experience and a current licence. Experience driving on snow preferable
  • French language skills an advantage
  • We would welcome both seasonal and long term applications for this post

The safety & comfort of our guests are essential, therefore only the most diligent & professional individuals are recruited

Driver/Handyman

Our drivers are a very important part of our team. You will be driving our fleet of minibuses throughout the Northern Alps, providing both airport and local transfers to our clients. You need to be a confident and safe driver with good people skills. In addition to client transfers, you will be assisting the Maintenance Team with deliveries within the resort, as well as basic maintenance tasks. You need to have at least 3 years driving experience (experience driving on snow advantageous) and a clean British driving licence. Our expensive vehicles are an important company asset and therefore have to be looked after very carefully, which will also be your responsibility. This role ideally suits someone who enjoys working independently, loves an active lifestyle and thrives on a varied daily routine and joblist. Flexibility and a big smile are key to succeeding in this role.

Responsibilities and Duties Include (but are not restricted to):

  • Providing an initial welcome and transfer to resort for guests arriving into Geneva, Lyon, Grenoble and Chambery airports
  • Carrying out local transfers for Première Neige clients to the train station or surrounding ski resorts
  • Daily deliveries of firewood, linen, newspapers, bread etc.
  • Taking responsibility for the maintenance and care of expensive company vehicles
  • Completing daily timesheets and basic paperwork
  • Assisting the Maintenance Team with basic tasks
  • Keeping the properties and resort paths free from ice and snow
  • Cleaning and organisation of storage garages, vehicles etc.

The Ideal Candidate:

  • Has experience of driving left-hand drive vehicles with long wheel bases, ideally in a similar role
  • Customer service experience
  • Some maintenance or DIY experience
  • Dresses presentable and is able to interact with a wide range of people
  • Is flexible, as every day in this role can be different
  • Has at least 3 years of driving experience and a clean current licence
  • Experience driving on snow is preferable
  • French language skills an advantage
  • Is available to work from the beginning of December until the end of April

A fantastic crèche & nanny service is key to a successful family holiday - our Childcare Manager must ensure our high standards are met

Childcare Manager

The service that parents and children receive in the crèche can make or break their holiday and we are looking for a mature and professional individual to head up our childcare team. You should have a professional qualification, relevant childcare experience and preferably some prior management experience. You will be responsible for the day-to-day running of the crèche, babysitting and our private nanny service and everything they entail so you will need to be organised. A love for children and an enthusiasm for their development and happiness is essential.


Responsibilities and Duties Include (but are not restricted to):

  • Being responsible for a small team of qualified childcare staff
  • Liaising with the Sales Team to plan weekly rotas based on occupancy
  • Liaising with the Concierge Team to manage babysitting requests
  • Ensuring that all policies are upheld with regards to health and safety and child sickness
  • Liaising with the Resort Management Team to ensure standards of guest satisfaction and staff discipline are met
  • Creating a happy and healthy environment so that parents and children are happy
  • Working with the Catering Manager to plan and order food for basic healthy childrenà€™s meals
  • Taking responsibility for managing a small budget for food and art supplies

The Ideal Candidate:

  • Has at least 3 years experience of working with children
  • Has a professional childcare qualification
  • Has some experience of working with children from 6 months to 6 years
  • Has some previous experience of managing a small team, ideally within a similar role
  • Is flexible, organised and able to work under pressure
  • Is strongly committed to providing an excellent level of childcare
  • Is available to work from the beginning of December until the end of April

Taking care of children from 6 months to 12 years old, our childcare assistants must be able to work effectively as a team to provide the best childcare service for our families

Childcare Assistant

Première Neige is committed to providing excellent family holidays and our crèche is an extremely popular part of the company. We are looking for dedicated childcare professionals who are passionate about children. You will be working as part of a team to run our purpose-built crèche in the heart of the resort, taking care of children aged six months to twelve-years-old. In addition to this, we also offer a private nanny service, where you work in one of our beautiful chalets, as well as evening babysitting. Any childcare or teaching qualifications will be considered, as will over five years of non-qualified experience.

Responsibilities and Duties Include (but are not restricted to):

  • Providing an excellent level of care for children from 6 months to 6 years
  • Working in the company crèche or as a private nanny in a chalet
  • Taking responsibility for the thorough cleaning and tidying of the crèche on a daily basis
  • Reporting to the Crèche Manager and working as a team to ensure the highest standards of safety
  • Ensuring that the children receive a balanced and structured programme of activities
  • Preparing nutritious meals and snacks for children in your care
  • Liaising with parents to ensure each child is as comfortable as possible
  • Being available to help in other areas of the resort if necessary

The Ideal Candidate:

  • Has at least 1 year experience of working with children
  • Has a professional childcare qualification and/or relevant experience with children aged from 6 months to 6 years
  • Is strongly committed to providing an excellent level of childcare
  • Is available to work from the beginning of December until the end of April however we will consider applicants who can only work peak February weeks

Job with Premiere Neige as Housekeeping Manager

Housekeeping Manager

We aspire to a very high level of cleanliness in all of our properties and this is a crucial role that requires a very organised and motivated person. The housekeeping department is primarily responsible for the cleanliness of self-catered properties and the brunt of its workload falls on our two busy changeover days. On these days you will have to work to tight deadlines in order to prepare properties on time for new arrivals. The Head Housekeeper should have some prior experience of cleaning in a professional capacity, ideally in a hotel environment, and should have the confidence and knowledge to train and run a small team.

Responsibilities and Duties Include (but are not restricted to):

  • Liaising with the Management and Sales Teams to ensure that our owners and clients requests have been met
  • Overseeing the stock control of all linen and cleaning products
  • Managing the cleaning budget
  • Assuming responsibility for a small team of staff to ensure that all properties are cleaned to the highest standard
  • Reporting any damage to the properties and missing inventory items after guests check out
  • Cleaning alongside your team on changeover days, and checking their work to ensure that standards remain consistent.
  • Liaising with the resort management to ensure standards of guest satisfaction and staff discipline are met

The Ideal Candidate:

  • Has previous experience in a senior role managing a small team
  • Has excellent attention to detail and is extremely thorough and organised
  • Has previous professional housekeeping experience
  • Must be willing to clean on changeover days and when the situation calls for it
  • Is flexible, reliable and can work autonomously
  • Loves the outdoors and enjoys an active lifestyle
  • Has lots of energy and enthusiasm
  • Is available to work from approximately the end of November until the end of April

A great work ethic & the ability to work effectively in a team, are key to the role of Première Neige Housekeeper

Housekeeper

The role of Housekeeping is one of the most important roles within the company as high standards of cleanliness set us apart from other companies. At times tedious and repetitive, this job is not glamorous. However, there is normally a great team spirit in housekeeping that makes up for it. To do this job well you need to have good attention to detail, a hard-working nature and a good sense of humour. You will be expected to work long hours at the weekend but during the week you should get plenty of time to hone your skills on the mountain.


Responsibilities and Duties Include (but are not restricted to):

  • Taking responsibility for the thorough cleaning of a group of properties to meet Première Neige standards
  • Being responsible for ensuring that all linen in the chalet is taken and returned from the launderette on a weekly basis. This element of the role requires completing basic paperwork
  • Reporting any damage to the properties and missing inventory items after guests check out
  • Helping out in other areas of the resort when necessary, e.g. snow clearing
  • Cleaning of communal areas e.g. the Première Neige office

The Ideal Candidate:

  • Has extensive cleaning experience, ideally within a similar role
  • Enjoys working as part of a team
  • Gets satisfaction from completing a thorough clean of a property and understands the importance of attention to detail
  • Is flexible, reliable and can work autonomously
  • Has lots of energy and enthusiasm
  • Is available to work from the beginning of December until the end of April

Spa Therapist job with Premiere Neige

Spa Therapist / Housekeeper

We seek an independent and professional individual, with previous experience working with a professional brand. The Therapist will ensure the Spa area is kept in a professional and hygienic manner. The successful candidate will drive sales for Elemis Spa and Beauty products, and also manage bookings for optimal guest satisfaction and ensure the profitability of the department. Due to the nature of the business, the successful candidate will also be expected to assist the Housekeeping Team.



Responsibilities Include

  • Provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated and by treating all clients with individual attention.
  • Respond to all guest requests in a courteous manner
  • Develop and maintain appropriate and quality relationships with the spa guests
  • Ensure the promotion and availability of the Elemis Treatment range to all our weekly guests
  • In addition to delivering treatments for guests the candidate will update their records, carry out consultations, offer refreshments and immediately handle any complaints
  • Ensure all therapist administration is completed at the end of each day (guest records, stock lists and updates of the log book)
  • Ensure rooms are kept clean and tidy according to Spa checklist and health and safety standards
  • Monitor status of all equipment and notify the Maintenance Manager if there are any maintenance or repair needs. Promptly record equipment issues in the log book i.e. fixtures missing, etc., and notify the spa maintenance personnel
  • Restock professional products in designated treatment room by completing the stock order sheet to ensure that the rooms are fully stocked at all times
  • Ensure effective liaison between spa therapists and Premiere Neige Concierge
  • Report weekly to Premiere Neige General Manager regarding sales, promotions, stock control & highlight any Key Issues which could prevent the Spa from being operational

Assistant Resort Manager job with Premiere Neige

Assistant Resort Manager

Premiere Neige are looking for an independent and mature person with a good work ethic, and an understanding of the hospitality industry to take on the role of Assistant Resort Manager.

Leading by example, you will create a professional, efficient, and friendly environment within all areas of the Premiere Neige operation. Displaying leadership and motivational skills within the Premiere Neige team while ensuring sales and customer service targets are constantly achieved.


Responsibilities and Duties include:

The Ideal Candidate will:


Concierge job with Premiere Neige

Concierge

Our concierge desk is the in-resort part of our sales and customer service team and the face' of the company. Clients use the desk to check into their properties, book activities and organise important elements of their holiday such as ski hire and lift passes. In addition to the client-facing part of this role, you may also be required to help in the office, answering phones and providing administration support for the management and sales team. Applicants for this role must be very presentable and have good customer service and administration skills. A good knowledge of French is essential.

Responsibilities and Duties include (but are not restricted to):

  • Meeting and greeting clients as they arrive in resort
  • Providing clients with up-to-date information about events in the resort and surrounding area as well as answering any questions and making required bookings e.g. restaurants, activities, taxis
  • Helping clients pre-book services such as lift passes and ski hire
  • Co-ordination of the client billing & payment processes for all in resort goods
  • Gathering information from clients and distributing tasks and information to other departments, sometimes to meet tight deadlines
  • Providing general administrative support to the resort sales and management team
  • Taking responsibility for the thorough cleaning and tidying of the concierge office on a daily basis

The Ideal Candidate

  • Has previous experience working in a hotel concierge/reception or a similar client-facing role
  • Has an excellent level of spoken and written French
  • Has a passion for delivering outstanding customer service and a friendly and approachable personality
  • Has good computer skills, incl. Excel, Word, Outlook & preferably Sage
  • Has excellent organisation and communication skills
  • Is flexible and professional in their approach to work
  • Is available to work from approximately the beginning of December until the end of April.

Sports Therapist / Masseuse job at Premiere Neige

Sports' Therapist / Masseuse

Premiere Neige are looking for an experienced Sport's Therapist to provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated whilst ensuring treating all clients with individual attention.





Responsibilities Include:

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