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Premiere Neige are now hiring winter 2014/2015 staffExperienced Drivers and handymenConcierge StaffService staffTeam Spirit amongst StaffQualified Nannies

Job Roles


Chalet Chef (Fine Dining)

Chalet Host

Maintenance Person (Skilled)

Driver/Handyman

Childcare Manager

Childcare Assistant

Housekeeping Manager

Housekeeper

Spa Therapist

Assistant Resort Manager

Concierge (French-speaking)

Sports' Therapist / Masseuse


Jobs at Premiere Neige

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Applying to work with us for the 2014/15 Winter Season is easy...

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Winter seasonal jobs with some fun thrown in

Minimum Requirements For All Roles

You must have each of the below:

  • British bank account
  • Permanent UK National Insurance number
  • European Passport

Please note that we cannot accept applicants with working holiday visas

Staff enjoying the ski and snowboard slopes of Sainte Foy

Contact Our HR Team

If you are interested in receiving details about any future vacancies or for any other recruitment query, please contact us on: job@premiere-neige.com.

Jobs With Première Neige

Recruitment For Winter 2014/15

We recruit staff who have a 'can do' work ethic & who understand the importance of fulfilling the needs of our valued clients

Our staff deliver every aspect of our service, from collecting children from ski school to preparing a delicious evening meal. For this reason, we are looking for people with an exceptional level of customer service and professionalism. We are looking for independent, mature people who have a good work ethic, an understanding of the hospitality industry and who enjoy leading an active lifestyle.

Sainte Foy is a family oriented resort, so it ideally suits people who know how to make their own fun and are looking for a good balance between work and play. From our staff, we expect a commitment to fulfilling their job and a great attitude towards their colleagues and our clients. In return we offer an excellent package and the opportunity to live in a beautiful Alpine resort.


Job Descriptions

Trained chefs in Premiere Neige holiday chalets

Chalet Chef (fine dining)

We are looking for qualified & passionate Chefs with creative flair to join our team out in the Alps. Our Catered Chalets are luxurious properties and, with guests returning each year, Première Neige Chefs are a key part of our catering service. This is a great opportunity for you to create fantastic menus in your own kitchen. You'll be responsible for creating your own breakfast, cakes for afternoon tea, canapés and a four to five course evening menu. You will also provide a two-course high tea for any younger guests in your chalet. And, of course, between morning service and coming back for the evening you'll be able to enjoy some well-earned time on the mountain with your lift pass and ski/board hire!

Along with catering for Première Neige guests, you will also be responsible for related administrative tasks, which will include weekly Chalet Accounts, food ordering and Health and Safety paperwork, so the candidate must have experience in these areas. You will work closely with a Host who will look after the front of house side of the chalet operation and, as you will be a key player in the guests' holiday, you must be personable and presentable. We're looking for professional, team-orientated people who are reliable and have a ‘can do’ attitude. Ideally you'll hold a recognised catering qualification such as NVQ or City & Guild Chef Qualification or have built up extensive experience in kitchens.

Responsibilities and Duties Include (but are not restricted to):

  • Meeting and greeting guests on arrival and helping them with any queries, general questions and activity or restaurant bookings
  • Creating a weekly menu to include breakfast, afternoon tea and a four- or five-course evening meal with canapés and petits fours 6 days a week
  • Plating, presenting and serving food to a restaurant standard
  • Carrying out a weekly stock take and food order within a given budget
  • Maintaining all health, safety and hygiene regulations
  • Cleaning the kitchen, and where necessary, other areas, to a high standard
  • Working with a chalet host to ensure the highest standards of cleanliness and service
  • Being responsible for the immediate reporting and resolution of all relevant maintenance problems
  • Liaising with the resort management team to ensure standards of guest satisfaction and staff discipline are met and exceeded
  • Working closely with your Host on changeover days to ensure that the chalet is perfectly presented

The Ideal Candidate:

  • Is flexible, reliable and can work autonomously
  • Has experience of cooking for groups of up to 20 people
  • Can plan menus, taking into consideration children and guests with specific dietary requirements
  • Can manage a catering budget and order accordingly
  • Has a good understanding of H & S and a food hygiene qualification
  • Has an open, friendly and outgoing personality
  • Is available to work from approximately the beginning of December until the end of April, however we will consider applicants who can only work part of the season

Chalet hosts must have exceptional customer service skills & understand the wants & needs of all chalet guests

Chalet Host

We are looking for chalet hosts to work alongside our chalet chefs and provide a very high level of customer service to guests staying in our catered chalets. Your role will involve cleaning your chalet, serving breakfast and dinner and acting as a host for your guests. And, of course, between morning service and coming back for the evening you'll be able to enjoy some well-earned time on the mountain with your lift pass and ski/board hire!

It is essential that you are a cheery ‘people-person’ as a key part of your role is interacting with clients and ensuring that their holiday is perfect. Previous hospitality experience is important, as we have high levels of service and we will expect you to be knowledgeable about the food and wine that you are serving. We're looking for professional, team-orientated people who are reliable, have a ‘can do’ attitude and are confident talking to a wide range of people. For those interested in cooking, there may be the opportunity to receive some culinary training so you can act as a relief chalet chef if required.

Responsibilities and Duties Include (but are not restricted to):

  • Meeting and greeting guests on arrival and helping them to settle into the chalet and resort
  • Helping guests with any queries related to their holiday
  • Liaising with our Concierge team to make bookings and reservations on behalf of guests
  • Assisting your chalet chef in providing a luxury catered service, 6 days a week, including assisting with basic food preparation, laying the table, serving and clearing
  • Ensuring that the chalet is immaculate for the guests’ arrival, as well as cleaning the chalet to a high standard on a daily basis
  • Being responsible for the immediate reporting and resolution of all maintenance problems
  • Being available to assist in other areas of the resort when required
  • Keeping the areas surrounding the property clean and free from ice and snow

The Ideal Candidate:

  • Is flexible, reliable and can work autonomously
  • Has extensive cleaning experience, ideally within a similar role
  • Has excellent communication skills
  • Really enjoys meeting and interacting with loads of different types of people
  • Has good attention to detail and the hard working nature that is required to deliver a superior level of cleanliness
  • Has previous hospitality experience, especially table service or housekeeping
  • Is available to work from the beginning of December until the end of April, however, we will consider applicants who can only work part of the season

Maintenance Team members must be able to execute a variety of tasks in resort, to maintain our high standards

Maintenance Person (Skilled)

Our Maintenance Team maintain all the company's properties under the charge of our Maintenance Manager. This role ideally suits someone who enjoys working independently, loves an active lifestyle and thrives on a varied daily routine and job list. As we have approximately 30 properties, there is a huge variety of tasks that can arise, so you need to be flexible and willing to carry out routine tasks or to rush to a property to deal with an emergency. Trade skills are a definite advantage, as some tasks involve plumbing, electrics and carpentry, but a practical nature, basic skills and a ‘can do’ attitude are also essential.

Responsibilities and Duties Include (but are not restricted to):

  • Maintenance of all Première Neige properties
  • Maintenance of all Première Neige vehicles
  • Maintenance around the resort of Sainte Foy, including snow clearing
  • Cleaning and organisation of storage garages and vehicles
  • Local transfers and deliveries when required
  • Completing daily timesheets and basic paperwork
  • Reporting to and assisting the Maintenance Manager

The Ideal Candidate:

  • Has trade experience e.g. plumbing, carpentry, electrics, building, mechanics
  • Is flexible, reliable and can work autonomously
  • Is trained in using a variety of machinery: ideally including drop saws, chain saws and snow blowers
  • Has at least 3 years of driving experience and a current licence. Experience driving on snow preferable
  • French language skills an advantage
  • We would welcome both seasonal and long term applications for this post

The safety & comfort of our guests are essential, therefore only the most diligent & professional individuals are recruited

Driver/Handyman

Our drivers are a very important part of our team. You will be driving our fleet of minibuses throughout the Northern Alps, providing both airport and local transfers to our clients. You need to be a confident and safe driver with good people skills. In addition to client transfers, you will be assisting the Maintenance Team with deliveries within the resort, as well as basic maintenance tasks. You need to have at least 3 years’ driving experience (experience driving on snow advantageous) and a clean British driving licence. Our expensive vehicles are an important company asset and therefore have to be looked after very carefully, which will also be your responsibility. This role ideally suits someone who enjoys working independently, loves an active lifestyle and thrives on a varied daily routine. Flexibility and a positive attitude are key to succeeding in this role.

Responsibilities and Duties Include (but are not restricted to):

  • Providing an initial welcome and transfer to resort for guests arriving into Geneva, Lyon, Grenoble and Chambéry airports
  • Operating departure transfers for guests at the end of their holiday
  • Carrying out local transfers for Première Neige clients to restaurants or neighbouring ski resorts
  • Daily deliveries of bread and newspapers and occasional deliveries of firewood, linen etc.
  • Taking responsibility for the maintenance and care of expensive company vehicles
  • Completing daily timesheets and basic paperwork
  • Assisting the Maintenance Team with basic tasks
  • Keeping the properties and resort paths free from ice and snow
  • Cleaning and organisation of storage garages, vehicles etc.

The Ideal Candidate:

  • Has experience of driving left-hand drive vehicles with long wheel bases, ideally in a similar role
  • Customer service experience
  • Some maintenance or DIY experience
  • Presentable and is able to interact with a wide range of people
  • Is flexible, as every day in this role can be different
  • Has at least 3 years of driving experience and a clean current licence
  • Experience of driving on snow is preferable
  • French language skills an advantage
  • Is available to work from the beginning of December until the end of April

A fantastic crèche & nanny service is key to a successful family holiday - our Childcare Manager must ensure our high standards are met

Childcare Manager

Première Neige is committed to providing excellent family holidays and our crèche is an extremely popular and important part of the company. The service that parents and children receive in the crèche can make or break their holiday and we are looking for a mature and professional individual to head up our childcare team. You should have a professional qualification, relevant childcare experience and preferably some prior management experience. You must possess excellent organisational skills as you will be responsible for all aspects of the day-to-day running of the crèche, babysitting services and our private nanny service. A love for children and an enthusiasm for their development and happiness are clearly essential.

Responsibilities and Duties Include (but are not restricted to):

  • Being responsible for a small team of qualified childcare staff
  • Liaising with the Sales Team to plan weekly rotas based on occupancy
  • Liaising with the Concierge Team to manage babysitting and crèche requests
  • Ensuring that all policies relating to health and safety and child sickness are upheld
  • Liaising with the Resort Management Team to ensure standards of guest satisfaction and staff discipline are met
  • Creating a happy and healthy environment to ensure the satisfaction of parents and children
  • Planning menus for simple, healthy, children’s meals
  • Ordering food for children’s meals
  • Taking responsibility for managing a small budget for food and art supplies

The Ideal Candidate:

  • Has at least 3 years’ experience of working with children
  • Has a professional childcare qualification
  • Has experience of working with children from 6 months to 12 years
  • Has some previous experience of managing a small team, ideally within a similar role
  • Is flexible, organised and able to work under pressure
  • Is strongly committed to providing an excellent level of childcare
  • Is available to work from the beginning of December until the end of April

Taking care of children from 6 months to 12 years old, our childcare assistants must be able to work effectively as a team to provide the best childcare service for our families

Childcare Assistant

Première Neige is committed to providing excellent family holidays and our crèche is an extremely popular and important part of the company. We are looking for dedicated childcare professionals who are passionate about children. You will be working as part of a team to run our purpose-built crèche in the heart of the resort, taking care of children aged six months to 12 years old. We also offer evening babysitting and a private nanny service, where you work in one of our beautiful chalets. Any appropriate childcare or teaching qualifications will be considered, as will over five years of non-qualified experience.

Responsibilities and Duties Include (but are not restricted to):

  • Providing an excellent level of care for children from six months to 12 years
  • Working in the company crèche or as a private nanny in a chalet
  • Taking responsibility for the thorough cleaning and tidying of the crèche on a daily basis
  • Reporting to the Crèche Manager and working as a team to ensure the highest standards of safety
  • Ensuring that the children receive a balanced and structured programme of activities
  • Preparing nutritious meals and snacks for children in your care
  • Liaising with parents to ensure each child is as comfortable as possible
  • Being available to help in other areas of the resort if necessary

The Ideal Candidate:

  • Has at least 1 year’s experience of working with children
  • Has a professional childcare qualification and/or relevant experience with children aged from 6 months to 12 years
  • Is strongly committed to providing an excellent level of childcare
  • Is available to work from the beginning of December until the end of April however we will consider applicants who can only work peak weeks during the February school holidays

Job with Premiere Neige as Housekeeping Manager

Housekeeping Manager

This is a crucial role requiring a highly organised and motivated person in order to deliver the highest level of cleanliness in all of our properties. The housekeeping department is primarily responsible for the cleanliness of self-catered properties and the brunt of its workload falls on our two busy changeover days at weekends. On these days you will have to work to tight deadlines in order to prepare properties on time for new arrivals. This is a physical role which involves carry bags of linen and working in properties with many stairs. The Head Housekeeper should have some prior experience of cleaning in a professional capacity, ideally in a hotel environment, and should have the confidence and knowledge to train and run a small team.

Responsibilities and Duties Include (but are not restricted to):

  • Liaising with the Management and Sales Teams to ensure that clients’ and property owners’ requests have been met
  • Overseeing the stock control of all linen and cleaning products
  • Managing the cleaning budget
  • Assuming responsibility for a small team of staff to ensure that all properties are cleaned to the highest standard
  • Reporting any damage to the properties and missing inventory items after guests check out
  • Cleaning alongside your team on changeover days, and checking their work to ensure that standards remain consistently high.
  • Communicating with all relevant colleagues during changeover days
  • Liaising with the resort management team to ensure standards of guest satisfaction and staff discipline are met

The Ideal Candidate:

  • Has previous experience in a senior role managing a small team
  • Has excellent attention to detail and is extremely thorough and organised
  • Has previous professional housekeeping experience
  • Must be willing to clean on changeover days and when the situation calls for it
  • Is flexible, reliable and can work autonomously
  • Loves the outdoors and enjoys an active lifestyle
  • Has lots of energy and enthusiasm
  • Is available to work from approximately the end of November until the end of April

A great work ethic & the ability to work effectively in a team, are key to the role of Première Neige Housekeeper

Housekeeper

The role of Housekeeper is one of the most important roles within the company as our high standards of cleanliness set us apart from other companies. At times tedious and repetitive, this job is not glamorous. However, there is normally a great team spirit in housekeeping that makes up for it. To do this job well you must have good attention to detail, a hard-working nature and a good sense of humour. This is a physical role which involves carry bags of linen and working in properties with many stairs. You will be expected to work long hours at the weekend but during the week you should get plenty of time to hone your skills on the mountain.

Responsibilities and Duties Include (but are not restricted to):

  • Taking responsibility for the thorough cleaning of a group of properties to meet Première Neige standards
  • Being responsible for ensuring that all linen in the property is taken to and returned from the launderette on a weekly basis. This element of the role requires completing basic paperwork
  • Reporting any damage to the properties and missing inventory items after guests check out
  • Helping out in other areas of the resort when necessary, e.g. snow clearing
  • Cleaning of communal areas e.g. the Première Neige office

The Ideal Candidate:

  • Has extensive cleaning experience, ideally within a similar role
  • Enjoys working as part of a team
  • Gets satisfaction from completing a thorough clean of a property and understands the importance of attention to detail
  • Is flexible, reliable and can work autonomously
  • Has lots of energy and enthusiasm
  • Is available to work from the beginning of December until the end of April

Spa Therapist job with Première Neige

Spa Therapist

We seek an experienced, independent and professional individual to deliver Elemis treatments in one of our Spas or in the client’s holiday accommodation. The successful candidate will drive sales for Elemis treatments and Elemis Spa and Beauty products, manage bookings for optimal guest satisfaction and ensure profitability. The Therapist will ensure the Spa area is kept in a professional and hygienic manner.



Responsibilities Include

  • Provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated and by treating all clients with individual attention.
  • Respond to all guest requests in a courteous and timely manner
  • Develop and maintain appropriate relationships with guests
  • Ensure the promotion and availability of the Elemis Treatment range to all our guests
  • In addition to delivering treatments for guests the candidate will update their records, carry out consultations, offer refreshments and immediately handle any complaints
  • Ensure all therapist administration is completed at the end of each day (updating guest records, stock lists and the log book as appropriate)
  • Ensure rooms are kept clean and tidy according to Spa checklist and health and safety standards
  • Monitor status of all equipment and notify the Maintenance Manager if there are any maintenance or repair needs. Promptly record equipment issues in the log book i.e. fixtures missing, etc., and notify the spa maintenance personnel
  • Restock professional products in designated treatment room by completing the stock order sheet to ensure that the rooms are fully stocked at all times
  • Ensure effective liaison between spa therapists and Première Neige Concierge
  • Report weekly to Première Neige General Manager regarding sales, promotions, stock control & highlight any key issues which could prevent the Spa from being operational

Assistant Resort Manager job with Premiere Neige

Assistant Resort Manager

Premiere Neige are looking for an independent and mature person with a good work ethic, and an understanding of the hospitality industry to take on the role of Assistant Resort Manager.

Leading by example, you will create a professional, efficient, and friendly environment within all areas of the Premiere Neige operation. Displaying leadership and motivational skills within the Premiere Neige team while ensuring sales and customer service targets are constantly achieved.


Responsibilities and Duties include:

The Ideal Candidate will:


Concierge job with Premiere Neige

French-Speaking Concierge

Our concierge desk is the in-resort part of our sales and customer service team and the face of the company. Clients use the desk to check into their properties, book activities and organise important elements of their holiday such as ski hire and lift passes. In addition to the client-facing part of this role, you may also be required to help in the office, answering phones and providing administration support for the management and sales team. Applicants for this role must be very presentable and have excellent customer service and administration skills. A good standard of spoken and written French is essential.

Responsibilities and Duties include (but are not restricted to):

  • Meeting and greeting clients as they arrive in resort
  • Providing clients with up-to-date information about the resort and surrounding area
  • Answering any questions and making required bookings e.g. restaurants, activities, transfers
  • Helping clients pre-book services such as lift passes and ski hire
  • Maximising income by encouraging the use of Première Neige products and services
  • Co-ordination of the client billing & payment processes for all in-resort goods
  • Providing guests with departure information
  • Gathering information from clients and distributing tasks and information to other departments, sometimes to meet tight deadlines
  • Providing general administrative support to the resort sales and management team
  • Ensuring the optimum satisfaction of the guests
  • Promoting a positive image on Première Neige
  • Taking responsibility for the thorough cleaning and tidying of the concierge office on a daily basis

The Ideal Candidate

  • Has previous experience working in a hotel concierge/reception or a similar client-facing role
  • Has an excellent level of spoken and written French
  • Has a passion for delivering outstanding customer service and a friendly and approachable personality
  • Has excellent computer skills, including Excel, Word and Outlook
  • Has excellent communication and organisational skills
  • Is flexible and professional in their approach to work
  • Is available to work from approximately the middle of November until the end of April.

Sports Therapist / Masseuse job at Premiere Neige

Sports' Therapist / Masseuse

Premiere Neige are looking for an experienced Sport's Therapist to provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated whilst ensuring treating all clients with individual attention.





Responsibilities Include:

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