Our staff deliver every aspect of our service from collecting children from ski school to preparing a delicious evening meal. For this reason, we are looking for people with an exceptional level of customer service and professionalism. We are looking for independent, mature people who have a good work ethic, an understanding of the hospitality industry and who enjoy leading an active lifestyle.
Sainte Foy is a small, family oriented resort so it ideally suits people who know how to make their own fun and are looking for a good balance between work and play. From our staff we expect a commitment to fulfilling their job and a great attitude towards their colleagues and our clients. In return we offer an excellent package and the opportunity to live in a beautiful Alpine resort.
2008/09 Vacancies
Chalet Chef
We are looking for chefs with some professional training and plenty of confidence to deliver modern cuisine that incorporates all of the amazing produce and seasonal ingredients available in France, creating memorable and mouth-watering meals for our clients. This role would suit any chef who wants a more relaxed and interactive environment and the opportunity to develop their personal style in the beautiful surroundings of the Alps. You will be required to serve breakfast, afternoon tea and a sumptuous three-course evening meal six days a week. Within this framework we want to give all of our chefs the opportunity to be creative and cook their own bespoke menus for their guests. Each group of clients is different and you will have to tailor-make your menu to take into account specific dietary requirements such as allergies. You will also be responsible for contributing towards the cleanliness of your chalet and weekly food budgeting and ordering.
Responsibilities and duties include but are not restricted to:
- Meeting and greeting guests on arrival and helping them with any queries, general questions and activity or restaurant bookings
- Creating a weekly menu to include breakfast, afternoon tea and a 4 course evening meal 6 days a week. Canapés will also be served at least one night per week
- Carrying out a weekly stock take and food order within a given budget
- Maintaining all health, safety and hygiene regulations
- Cleaning the kitchen, and where necessary, other areas, to a high standard
- Working with a chalet host to ensure the highest standards of cleanliness and service
- Being responsible for the immediate reporting and resolution of all relevant maintenance problems
- Liaising with the resort management to ensure standards of guest satisfaction and staff discipline are met
The ideal candidate:
- Is flexible, reliable and can work autonomously
- Has experience of cooking for groups of up to 20 people
- Can plan menus taking into consideration children and guests with specific dietary requirements
- Can manage a catering budget and order accordingly
- Has a good understanding of H & S and a food hygiene qualification
- Has an open, friendly and outgoing personality
- Is available to work from approximately the beginning of December until the end of April however we will consider applicants who can only work part of the season
Childcare Assistant
Première Neige is committed to providing excellent family holidays and our crèche is an extremely popular part of the company. We are looking for dedicated childcare professionals who are passionate about children. You will be working as part of a team to run our purpose-built crèche in the heart of the resort, taking care of children aged six months to six years old. In addition to this we also offer a private nanny service, where you work in one of our beautiful chalets, as well as evening babysitting. Any childcare or teaching qualifications will be considered, as will over five years of non-qualifued experience.
Responsibilities and duties include but are not restricted to:
- Providing an excellent level of care for children from six months to six years
- Working in the company crèche or as a private nanny in a chalet
- Taking responsibility for the thorough cleaning and tidying of the crèche on a daily basis
- Reporting to the crèche manager and working as a team to ensure the highest standards of safety
- Ensuring that the children receive a balanced and structured programme of activities
- Preparing nutritious meals and snacks for children in your care
- Liaising with parents to ensure each child is as comfortable as possible
- Being available to help in other areas of the resort if necessary
The ideal candidate:
- Has at least 1 years experience of working with children
- Has a professional childcare qualification and/or relevant experience with children aged from 6 months to 6 years
- Is strongly committed to providing an excellent level of childcare
- Is available to work from approximately the beginning of December until the end of April however we will consider applicants who can only work peak February weeks
Concierge
Our concierge desk is the in-resort part of our sales and customer service team and the ‘face’ of the company. Clients use the desk to check into their properties, book activities and organise important elements of their holiday such as ski hire and lift passes. In addition to the client-facing part of this role, you may also be required to help in the office, answering phones and providing administration support for the management and sales team. Applicants for this role must be very presentable and have good customer service and administration skills. A good knowledge of French is essential.
Responsibilities and duties include but are not restricted to:
- Meeting and greeting clients as they arrive in resort
- Providing clients with up-to-date information about events in the resort and surrounding area as well as answering any questions and making required bookings e.g. restaurants, activities, taxis
- Helping clients pre-book services such as lift passes and ski hire
- Co-ordination of the client billing & payment processes for all in resort goods
- Gathering information from clients and distributing tasks and information to other departments, sometimes to meet tight deadlines
- Providing general administrative support to the resort sales and management team
- Taking responsibility for the thorough cleaning and tidying of the concierge office on a daily basis
The ideal candidate:
- Has previous experience working in a hotel concierge/reception or a similar client-facing role
- Has an excellent level of spoken and written French
- Has a passion for delivering outstanding customer service and a friendly and approachable personality
- Has good computer skills, incl. Excel, Word, Outlook & preferably Sage
- Has excellent organisation and communication skills
- Is flexible and professional in their approach to work
- Is available to work from approximately the beginning of December until the end of April
